Love Tipis Coronavirus Postponements.
Given the uncertainty created by the ongoing Coronavirus Pandemic, we have received multiple queries from our clients for the 2021 season, including requests to postpone events until later this year or next year 2022.
As a result we have drawn up contingency plans which we hope will assist all 2021 season clients. If you wish to postpone, please let us know as soon as possible and we will send you a list of available dates.
Cancellation is something that clients should have arranged suitable insurance to cover and is not the liability of Love Tipis Ltd, however given the extraordinary circumstances we are proposing ways to assist all our clients.
The present circumstances are placing many of us in challenging situations, so we thought it may help you understand why we have had to make these changes, if we explain how this affects a business like Love Tipis.
The vast majority of our business is seasonal, we rely on bookings throughout the peak summer months in order to maintain an office and its staff, storage facilities, vehicles & associated costs throughout the year. Once you book with Love Tipis Ltd the Tipis, Stretch tents and furniture you require are reserved for you, we turn down subsequent booking enquiries. As such postponements are extremely costly to this business if we cannot find another event to replace it with.
Quite understandably you may be concerned as to whether your date may be adversely affected as a result of the pandemic, as such you are choosing to request an alternative date. Love Tipis will, subject to availability, assist you to postpone to a later date.
Love Tipis will apply a non-refundable administration fee of £100 + VAT to cover our costs in rescheduling your event.
An additional postponement fee of £100 + VAT per Tipi or Stretch tent will go towards covering the losses incurred by Love Tipis in losing a booking on your original event date. Your quote will remain valid, some discounts may change.
Should Love Tipis subsequently secure another booking to replace the date you have vacated we will refund the postponement fee on a pro rata basis.
Love Tipis will accept postponement requests to a later date in 2021, due to Coronavirus, subject to availability.
There is a non-refundable administration fee of £100 + VAT to secure your new date. Your quote will remain valid, though some discounts may change.
Should your event then have to be cancelled due to Government guidelines prohibiting or restricting gatherings of the size booked on your event date, Love Tipis will assist you in rebooking on a new date subject to availability.
All prices however will be subject to review and your original quote will be invalidated.
Love Tipis will give you a credit equal to your deposit minus a £100 + VAT administration fee, an additional charge of £100 + VAT will also apply to each Stratus or Cirrus Tent or Stretch tent originally booked, this credit must be used within one calendar year of the date of cancellation. This credit cannot be sold or exchanged to any other individual or group. The new booking must be off a similar size, any reduction in the main structures will reduce your credit on a pro rata basis.
We would ask you to email us with any queries and requests to firstname.lastname@example.org
Please be aware that our ability to deal with your questions in a timely manner has been adversely impacted, so our apologies if we take longer to reply than is usually the case.
Please stay safe, we will be here to help you celebrate when all of this is thankfully behind us.